Insights

Meet supermom and Ninja Van partner Jericka 'Keila' Calacal. An entrepreneur with big dreams but more importantly, a good provider to her family.

Responding properly to negative customer reviews shows your commitment to your customers and providing them with excellent service.

Being a delivery rider can be difficult. But for our own Ninja Rider Jerome, the job gives him a lot of things to be thankful for.

Becoming an entrepreneur is easy, but becoming a successful one takes hard work and embracing these qualities.

Many online shoppers fall for COD scams. Don't be one by following these steps to avoid getting scammed.

They're young, successful and making a difference. Get to know these young entrepreneurs who are shaping the market and our future.

Customer service agents are unsung heroes, too. And as customers, let's remember to treat them with respect during calls.

Calling customer service is sometimes frustrating. But we also play a part in makings sure we get the best results from our call.

Frank Gaw had a vision for a healthy and delicious kiosk snack using the humble kangkong, and the risks paid off.

Running a business that makes a difference is something special, take it from these social warriors and girl bosses.

A hassle-free delivery is at the heart of Ninja Van's vision, even as it faces tough logistics challenges heightened by the pandemic.

Beauty and skincare ecommerce is here to stay even after the pandemic. Here's how your online business can leverage this trend.