lazada-philippines-seller-beginners-guide

Ninja Van

How to Start Selling on Lazada Philippines: A Step-by-step Guide

With the pandemic forcing people to stay home and shop online, there's no better time to start your own e-commerce store.

Ever since its launch in March 2012, Lazada skyrocketed to prominence in the e-commerce industry. It has become the most visited online e-commerce website by Filipinos in 2019, with around 25.15 million visitors every month.

… [Lazada has] around 25.15 million visitors every month.

Looking at that sizeable market, you might be wondering: “How do I become a seller in Lazada?”

Well, you’re in luck! We’re going to show you how to do it step-by-step.

Dance Love GIF by New York City Ballet
It’s not creepy for us to hold your hand through this guide, is it?

On the road to becoming a seller

So, how do you become a Lazada seller?

First off, you can do it in your smartphone’s Lazada app (by tapping on “Account”, scrolling down to “My Service”, then tapping on “Sell on Lazada”) or through an internet browser on your laptop or desktop computer.

We recommend registering for an account on your computer to minimize the likelihood of errors, and that’s what we’ll be demonstrating here.

  1. Click on this link: https://pages.lazada.com.ph/wow/i/ph/PHCampaign/ssu?spm=a2o4l.home.header.d2.239e359dlBYaIO&hybrid=1
  2. For starters, Lazada has three seller categories: Marketplace, LazMall, and LazadaFresh. What are they?
    • Marketplace is for individual and corporate sellers.
    • LazMall is for registered brand owners and authorized distributors.
    • LazadaFresh is for sellers who sell fresh fruits and vegetables, fresh meat and seafood, frozen and ready-to-cook food, and bread and pastries.
  3. Pick one of the categories that is applicable to your business, then click on the large “Sign-Up Now” button on each category (Note: LazadaFresh will have an application form first before proceeding with the seller account set-up)
  4. Before proceeding to the next part, think of a name for your store so that you won’t have trouble filling up the data later on. Note: you won’t be able to change your store’s name unless you go through support, so choose your store’s name wisely!
  5. Fill up the necessary information requested on the first screen that shows up. This includes your email, mobile phone number, and your store name (after you “slide to verify” your mobile phone number). Don’t worry, signing up as a Lazada seller is free!
  6. After signing up, you can now create your own seller account! Lazada will request your warehouse address first (most of the time, if your business is not that big yet, you may use your residential address). 
  7. After all that’s done, it will say that your address book is verified.
  8. Click on “Upload Your SKU” and it will bring you to the “Add Products” window.  At this point, you can add in the items that you wish to sell on Lazada!
  9. After adding in your stock, put in your bank account details so that you would get paid for every sale that you make. It can be found under “My Account” > “Profile” > “General” > “Bank Account”. Refer to the image below to be guided accordingly.
  10. Feel free to explore your dashboard and tweak some data that you want to fix for your seller account.
  11. Congratulations, you have now set up your own Lazada store! 

See? It’s pretty easy! Signing up in the app follows the same steps, but as we suggested earlier, do it on your laptops and desktop computers for a smoother sign up.

Maintain your reputation

i'm awesome lost and found GIF by Lost & Found Music Studios
That’s when you know your brand’s made it.

#NinjaTip: The higher-rated you are, the more traffic your shop will receive!

That’s partly because customers are more likely to click on your product if they see your great ratings, but there’s another factor that influences traffic.

Lazada’s Seller Rewards makes sellers who are highly rated more visible. It’s a sort of automatic framework that was introduced by Lazada to reward sellers for their stellar performance. Neat, right?

Lazada’s Seller Rewards makes sellers who are highly rated more visible.

Now how do we gain and maintain our reputation as a reputable seller in Lazada? Here are some tips to help you:

  • Always reply to all your customer’s messages as soon as possible. Your customers will feel more at ease knowing that you’ll attend to them when they face issues.
  • Always make sure the stock number of your items in Lazada reflects the stock that you have in real life.
  • Make sure that the description of your item on Lazada matches the item that you’re selling.
  • Check if all items are perfectly packaged before handing out to the courier for delivery.
  • Reach out to customers who gave you a bad rating and ask what went wrong, then apologize and make it better next time.

In summary, a seller who is customer-centric will easily do better than one who isn’t. Maintain your reputation and you’ll have repeat buyers in no time!

customer is always right cbc GIF by Kim's Convenience

More selling tips and tricks

In order to gain full mastery in the art of selling, here are some more secret tips and tricks that you can use to gain an advantage over other sellers in Lazada Philippines!

  • Always research items that are currently trending. Browse through online stores and Facebook marketplace, then start selling that particular item ASAP.
  • Browse products that are similar to yours and stay within the price range in order to compete with other sellers.
  • Remain focused. Always remember why you started an online shop in Lazada.

Want more business tips and tricks?

Join our Facebook community to learn more about how to become a better online seller.

(Psst, sometimes we drop discounts and promotions there too!)

Join now!

Good luck on your Lazada seller journey! As Sun Tzu quoted in his Art of War: Opportunities multiply as they are seized. Seize opportunities now and you’ll find yourself on top!

Featured image by Leone Venter on Unsplash.

All screenshots from Lazada.

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