Every ecommerce business wants to meet customer expectations and provide fast deliveries. Kaya upon receiving orders, you want to make sure they’re packed and delivered immediately.
But If you’re a growing online business receiving an increasing number of orders, booking a courier service manually for every order batch is not the best way to do it.
To optimize your order fulfillment, it’s best to look into ecommerce API integration for logistics to streamline your processes and save time.
What is ecommerce API integration?
Online businesses often rely on various tools, services and technologies to manage their operations and enhance the customer experience.
Ecommerce API integration is like making the different apps and tools talk to each other. It helps your online store share information with other third-party tools or systems using APIs (application programming interfaces), making things work together more smoothly.
API integration allows these different systems to work together seamlessly by enabling:
- Process automation
- Expanded functionality
- Analytics and reporting
functionalities for your platform.
Ecommerce API integration for logistics
Meanwhile, ecommerce API integration for logistics is the process of connecting your ecommerce platform with logistics and shipping services using APIs.
This integration allows ecommerce businesses to streamline and optimize their order fulfillment and shipping processes, ensuring efficient and cost-effective delivery of products to customers.
Ninja Van provides this service to small businesses and big enterprises with a VIP shipper account. Shippers can integrate their ecommerce stores directly with the Ninja Dashboard (Ninja Dash) so they can skip all the manual work including order creation, air waybill generation and parcel status updates.
Ninja Van’s seamless ecommerce API integration
As part of our shipping services and to give our shippers tech-enabled solutions, you can easily integrate your ecommerce stores with Ninja Dash.
Our ecommerce API is easy to install and works perfectly with top ecommerce platforms, including Shopify, Pancake, WooCommerce, Anchanto, and more.
Here’s how Ninja Dash’s API integration works and how it can help simplify your ecommerce processes.
1. Marketplace integration
You can connect your Ninja Dash account to almost any ecommerce marketplace or platform, and then easily manage all your shipment on your own platform. All you need to do is push the order to Ninja Van with one click, and the next steps will automatically start.
This saves you a lot of time and makes order fulfillment faster, as you don’t need to check on different platforms to manage your orders and shipping.
2. Automated order creation and processing
The API integrates the customers’ details to Ninja Dash as soon as an order is placed and confirmed in your store. These orders are then transmitted to our system to initiate the order fulfillment process.
It eliminates typo or other errors that usually happen when you create orders manually, as what other logistics platforms or processes require.
3. Inventory management
If you get Ninja Van’s warehousing and fulfillment services, the API can synchronize your products’ availability and inventory levels across your ecommerce platforms. This helps prevent over-selling and ensures accurate stock information.
Plus we will do everything for you, from picking, packing to delivering or your orders to the customers!
4. Inventory restocking
When orders are shipped, your inventory levels are updated, and the API will trigger restocking notifications to you and to our warehouses.
Also read: From Storage to Shipping: How Ninja Van Can Boost Your ECommerce Fulfillment
5. Air Waybill generation
Integration with our ecommerce APIs allows you to generate waybills or air waybills, which include important information such as the recipient’s address, shipping method and tracking numbers.
No more manually filling out the waybills like what you do for other courier services. Just generate the waybill and then print it.
6. Real-time tracking and visibility
Real-time tracking for both you and your customers is possible. You’ll get real-time updates on your orders, event statuses and parcel tracking IDs so you have visibility on your parcels’ movement.
No more guessing when they leave our sorting hubs and when they’re delivered to your customers.
7. Shipping rate calculation
Like any other ecommerce platforms, you can calculate your shipping rates based on factors such as package weight, dimensions, destination and shipping method.
You can also monitor if you have available rebates and discounts that you can use, and automatically apply them to your shipping costs.
Find out how you can enjoy Ninja Van’s Shipper Rewards Program, Rebates and Perks.
8. Delivery notifications
The Ninja Dash system sends notification to your customers on the real-time status and location of their orders, when they’re on the way and when they will be delivered — keeping them informed about the progress of their orders.
This ensures visibility and transparency that enhances the customer experience.
9. Process returns and RMA
Our logistics APIs can process and facilitate the management of returns and return merchandise authorizations (RMAs). This comes with a full report to help you track returned products efficiently and check for discrepancies.
Learn about the Top RTS Reasons and How to Avoid Them.
10. Customization and reporting
The Ninja Van team will set up your API integration and even customize your dashboards and reports so you can easily generate the data that you need.
As soon as your ecommerce API is set up, you can start creating orders, generate air waybills, and schedule your parcel pickups.
Grow your ecommerce with Ninja Van
Ecommerce API integration for logistics will enhance the efficiency of your order fulfillment, improve customer satisfaction by providing accurate tracking information, and reduce errors in shipping and delivery processes.
in scaling your business faster.
It also helps you scale your operations and adapt to changing customer demands. And with Ninja Van’s cost-effective services, shipper rewards programs and exclusive business perks, you can have control over your shipping costs.
Already have a Ninja Dash VIP shipper account? Talk to your Ninja Van Account Manager so you can start using our ecommerce API today.
Not yet shipping with Ninja Van? Sign up for a VIP shipper account to enjoy the full benefits of our ecommerce API, plus other rewards and perks that will help your ecommerce business grow.
Check out more tips to grow your ecommerce business:
Exciting Ninja Rewards Perks for TikTok Shops!
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