Customer Relations

Business Operations, Customer Relations

Can CRM Win Back Repeat Customers?

Discover how CRM cultivates repeat business for e-commerce. Learn practical CRM strategies that nurture customer relationships and sustain growth.

Customer Relations, Viral Malaysia

“Tak Payah Marah” – Simple Hacks to Avoid Bad Reviews From Customers

From Karens to misunderstandings, this blog tackles common customer service struggles & offers solutions for a smoother experience.

Customer Relations

Tiktok, Shopee & Others: How to Increase Shop Rating?

Low rating hurting your online sales on Shopee, TikTok etc.? Let's boost your shop rating with effective & easy tips!

Customer Relations

Is the Customer Always Right? How Can You Respond?

Unpack the myth of "The customer is always right." Gain insights into handling service scenarios in Malaysia and building enduring customer loyalty.

Customer Relations

Proven! 8 Ways Empathy Help With Customer Service And Loyalty

Ditch the customer service robot & win customers over with empathy! 8 easy tips to build loyalty & turn your online business into a customer magnet.

Business Operations, Customer Relations

Improving Customer Satisfaction with Cash on Delivery in Malaysia

Cash on delivery (COD) has become a popular payment option for online purchases among Malaysian shoppers. With COD, customers can pay for their orders in cash upon receiving the goods, which allows them to inspect the items before payment and ensures security.

Customer Relations

4 Best Customer Service Strategies for New Sellers

Discover four effective strategies to provide great customer service and boost customer satisfaction. Start enhancing your business now.

Customer Relations, Sales

Shopping Online? These 8 Tips Will Save You Time and Money

Looking to save time and money while shopping online? Check out these 8 great tips that will help you shop smarter!

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Customer Relations

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