Updated on: 1 May 2026
Effective Date: 1 May 2026
Dear Valued Shipper,
Due to the ongoing volatility in global crude oil and jet fuel prices, airlines have adjusted their fuel surcharges as of 19 March 2026. This shift has resulted in a significant increase in air linehaul operating costs for shipments between West Malaysia and East Malaysia, as well as within Sabah and Sarawak.
To sustain our service quality and operational standards during this period, Ninja Van is implementing an Emergency Fuel Surcharge (EFS) effective since 13 April 2026.
Surcharge Details
| Category | Details |
| Surcharge Rate | RM 1.95 per kilogram |
| Tax | Subject to 6% SST |
| Scope | All shipments between WM & EM, and within Sabah/Sarawak |
| Duration | Until further notice (reviewed weekly) |
Key Policy Notes
- The EFS is applied to all completed deliveries, which includes both Successful Deliveries and Return to Sender (RTS) shipments.
- Our rates are indexed against the S&P Global Platts Jet Fuel Price Assessment (Asia & Oceania).
- To remain fair and reflective of market conditions, this surcharge is subject to weekly reviews. We reserve the right to adjust charges based on further operational or market developments.
Optimising Your Operations for Long-Term Growth
While we navigate these global shifts in operational costs together, we remain focused on helping your business stay lean and efficient.
Beyond standard shipping, you can explore our comprehensive Logistics Solutions, from warehousing to supply chain optimization, designed to help you streamline your operations and manage your overhead more effectively.
Frequently Asked Questions (FAQ)
The fuel surcharge covers the linehaul (air freight) cost incurred when transporting the parcel. These costs are sustained regardless of whether the final delivery is successful or the item is returned to the origin.
Yes. We monitor the S&P Global Platts assessment weekly. Should fuel prices stabilize or decrease significantly, we will adjust or remove the EFS accordingly.
We appreciate your understanding and continued partnership as we navigate these global market fluctuations together. Should you have any questions, please reach out to your dedicated Account Manager or our Customer Service team.
Sincerely,
Ninja Logistics Sdn. Bhd.
