Date: 10 April 2026
Effective Date: 13 April 2026
Dear Valued Shipper,
Due to the ongoing volatility in global crude oil and jet fuel prices, airlines have adjusted their fuel surcharges as of 19 March 2026. This shift has resulted in a significant increase in air linehaul operating costs for shipments between West Malaysia and East Malaysia, as well as within Sabah and Sarawak.
To sustain our service quality and operational standards during this period, Ninja Van will implement an Emergency Fuel Surcharge (EFS) effective 13 April 2026.
Surcharge Details
| Category | Details |
| Surcharge Rate | RM 1.95 per kilogram |
| Tax | Subject to 6% SST |
| Effective Date | 13 April 2026 |
| Scope | All shipments between WM & EM, and within Sabah/Sarawak |
| Duration | Until further notice (reviewed weekly) |
Key Policy Notes
- The EFS is applied to all completed deliveries, which includes both Successful Deliveries and Return to Sender (RTS) shipments.
- Our rates are indexed against the S&P Global Platts Jet Fuel Price Assessment (Asia & Oceania).
- To remain fair and reflective of market conditions, this surcharge is subject to weekly reviews. We reserve the right to adjust charges based on further operational or market developments.
Frequently Asked Questions (FAQ)
1. Why is the surcharge applied to Return to Sender (RTS) parcels?
The fuel surcharge covers the linehaul (air freight) cost incurred when transporting the parcel. These costs are sustained regardless of whether the final delivery is successful or the item is returned to the origin.
2. Will the rate decrease if oil prices drop?
Yes. We monitor the S&P Global Platts assessment weekly. Should fuel prices stabilize or decrease significantly, we will adjust or remove the EFS accordingly.
We appreciate your understanding and continued partnership as we navigate these global market fluctuations together. Should you have any questions, please reach out to your dedicated Account Manager or our Customer Service team.
Sincerely,
Ninja Logistics Sdn. Bhd.
