Can you really deliver frozen items in Malaysia?
Short answer: Yes — frozen delivery in Malaysia is now easier, safer and more reliable than ever.

Whether you’re a business selling frozen foods or a customer preparing for festive gatherings, understanding what frozen items can (and cannot) be delivered is crucial. Many Malaysians still assume only dry parcels can be shipped — but with modern cold chain delivery services like Ninja Cold, frozen products can now be transported nationwide with controlled temperatures.
Below is a clear guide on the frozen items you can safely ship using frozen food delivery services in Malaysia, including high-demand festive periods like Christmas, Chinese New Year, Hari Raya, and year-end sales.
📞 Ready to deliver frozen items across Malaysia? Start using Ninja Cold — Malaysia’s trusted cold chain delivery for businesses.
Frozen Items You Can Deliver in Malaysia (Safe, Stable & Approved)

These items maintain quality when frozen and are stable for temperature-controlled delivery, making them ideal for businesses using frozen food courier services in Malaysia.
🦃 1. Turkey & Premium Meats
Perfect for festive seasons, gourmet sellers, butchers, and home-based F&B brands.
You can deliver:
- Frozen turkey
- Beef cuts (ribeye, striploin, tenderloin)
- Lamb (racks, cubes, shanks)
- Chicken (whole or parts)
Why it’s safe to deliver:
These proteins stay stable at frozen temperatures and do not soften easily.
🐟 2. Seafood (Fresh-Frozen)
Seafood is one of the most commonly delivered frozen categories in Malaysia.
You can ship:
- Fish
- Prawns
- Squid
- Scallops
- Crabs
- Premium seafood boxes
Why it’s safe:
Seafood stays intact when kept frozen and travels well in insulated packaging.
🦆 3. Duck & Poultry Products
Ideal for festive dishes, restaurant deliveries, and online poultry sellers.
You can ship:
- Smoked or marinated frozen poultry
- Frozen whole ducks
- Duck breast
- Confit-ready packs
🍰 4. Cheesecakes & “Hard Desserts”
Not all desserts are suitable — but hard, frozen-stable desserts are perfect.
You can ship:
- Cheesecakes
- Brownies
- Chocolate blocks
- Frozen tart bases
Why it’s safe:
These desserts do not melt quickly and retain shape under frozen temperatures.
🥤 5. Beverages (Frozen or Concentrated)
Surprisingly, many drinks can be delivered safely when frozen.
You can ship:
- Solid-form beverages (ice pops, hard slush bases)
- Frozen juices
- Concentrated fruit mixes
🍕 6. Ready-to-Eat Frozen Meals
One of the fastest-growing categories in online food commerce.
You can deliver:
- Pizza
- Lasagna
- Spaghetti
- Mac & cheese
- Bento sets
- Pre-marinated frozen meals
Why this matters for sellers:
More Malaysians prefer convenient, ready-to-heat meals delivered to their home.
🍫 7. Chocolates & Heat-Sensitive Treats
Frozen delivery helps prevent melting during transport.
You can ship:
- Chocolate slabs
- Premium gift boxes
- Frozen chocolate desserts
Perfect for gifting seasons like Christmas & Valentine’s.
Frozen Items You Should Avoid Delivering

Not every product is suitable for frozen parcel services. These items are too fragile, melt quickly or cannot tolerate movement during last-mile cold chain delivery.
| ✘ 1. Ice Cream | ✘ 2. Cakes with Cream or Soft Fillings | ✘ 3. Leafy Vegetables (Even if Frozen) | ✘ 4. Flowers |
|---|---|---|---|
| Melts easily, even with strong insulation. Soft textures = high risk during last-mile delivery. | Avoid delivering fresh cream cakes, custard cakes, and soft mousse cakes Why: They lose structure quickly and cannot survive movement. | Items like spinach, lettuce, sawi, bayam: → become mushy after thawing → not suitable for long transport. | Even though florists freeze-chill flowers, they are too delicate for cold-chain movement. |
📞 Selling frozen food online? Get reliable nationwide frozen delivery with Ninja Cold — perfect for SMEs, home sellers and festive orders.
Why Knowing What You Can Ship Matters (Especially for Businesses)

If you’re selling online — TikTok, Shopee, Instagram, website or even wholesale — choosing the right frozen items to ship ensures that:
- ✔ Your products arrive in good condition
- ✔ You avoid refund requests
- ✔ You maintain customer trust
- ✔ You reduce spoilage and wastage
- ✔ Your logistics cost remains manageable
Frozen delivery isn’t just about “keeping things cold” — it’s about sending the right products through the right system.
🎁 Bonus Section: Top 10 High-Demand Frozen Items During Christmas in Malaysia
These are the top frozen items Malaysians order during Christmas, especially via B2C frozen delivery platforms and online stores.
1. 🥩 Frozen Meats & Poultry
- Whole frozen turkey
- Premium beef cuts (ribeye, striploin, tomahawk, Wagyu MB4–7)
- Premium lamb cuts (rack of lamb, lamb shoulders, lamb cubes)
- Frozen chicken parts (whole chicken, thighs, wings)
- Smoked duck / roasted duck
- Frozen halal sausages & bratwursts
- Frozen satay (beef/chicken)
- Frozen marinated kambing bakar sets
- Frozen burger patties (beef, chicken, lamb)
2. 🐟 Seafood & Ocean Produce
- Seafood bundles (prawns, squid, mussels, clams)
- Frozen salmon fillets / trout
- Frozen cod, halibut, snapper, barramundi
- Frozen lobster tails / whole lobsters
- Crab meat, soft shell crabs
- Frozen scallops
- Ready-to-cook seafood mixes (tomyam seafood pack, hotpot seafood set)
3. 🥐 Pastries, Breads & Bakery
- Frozen pastries (croissants, danish, puffs)
- Frozen roti canai, roti arab, naan
- Frozen mantou & buns
- Freezer-friendly Christmas breads (stollen, panettone in sealed packaging)
- Frozen pie crusts or tart shells
4. 🍰 Desserts & Sweet Treats
(Avoid cream cakes; choose sturdy, frozen-friendly items)
- Frozen durian pulp / durian crepe filling (NOT fresh crepes)
- Frozen cheesecakes (New York-style, baked cheesecakes)
- Christmas cheesecakes (hard texture, sealed in aluminium/box)
- Brownie slabs
- Chocolate gift boxes
- Frozen kuih raya dough / cookies dough
- Mochi (non-ice-cream type)
- Fruit cakes (dense texture, no cream)
5. 🍽️ Frozen Meals & Ready-to-Eat Items
- Pasta kits (carbonara, bolognese, aglio olio – ingredients packed separately)
- Ready-to-eat frozen trays (lasagna, spaghetti, pasta bakes)
- Frozen pizzas (personal or large size)
- Frozen shepherd’s pie / chicken pie
- Frozen nasi arab / nasi beriyani packs
- Frozen dim sum sets
- Frozen soups (pumpkin, mushroom, chicken broth)
- Frozen rendang / curry / ayam masak merah packs
6. 🎄 Festive & Gifting Items
- Charcuterie-friendly frozen/cold items (hard cheese, cured meats)
- Frozen Christmas roasts (beef roast, lamb roast)
- Marinated BBQ sets (lamb, beef, chicken)
- Gift-ready beverage packs (fruit juice, cold-pressed juice, sparkling juice—chilled, sturdy bottles)
- Christmas frozen appetizer sets (spring rolls, prawn fritters, chicken karaage)
- Frozen sushi bake trays (sturdy aluminium containers)
- Chocolate truffle boxes
- DIY hot chocolate kits (solid chocolates + powder)
If your business sells any of these — you’re in a great position to scale.
📞 Expecting a festive rush? Let Ninja Cold handle your cold chain delivery across Malaysia — fast, safe and festive-ready.
Choosing a Frozen Delivery Partner That Can Handle All of the Above

Delivering frozen items requires consistency from:
- Pickup
- Sorting
- Linehaul
- Last-mile transport
Many providers only handle part of the journey — but solutions like Ninja Cold manage it end-to-end, ensuring your products remain frozen until they reach your customer.
This matters especially for:
- ✔ Home-based sellers
- ✔ SMEs
- ✔ TikTok & Shopee merchants
- ✔ Premium butchers & seafood suppliers
- ✔ Festive seasonal sellers
With consumer demand rising, reliable frozen delivery is no longer a “bonus” — it’s a competitive advantage.
Frozen Delivery Is Easy — When You Ship the Right Items

Delivering frozen food in Malaysia is absolutely possible, but it’s crucial to know:
- What items are safe to deliver
- What items are risky
- How to choose the right logistics partner
From meats to seafood to desserts, the opportunities for online frozen businesses are growing fast — especially during seasons like Christmas, New Year, Ramadan & Raya.
With the right frozen delivery service in Malaysia, businesses can scale nationwide without compromising product quality.
