Ninja VAN101 pickup, parcel collection, international delivery & more!

Ninja Van Courier Guide: Pickup, Drop-Off & Delivery FAQs

Schedule pickups, find drop-off points, track shipments, and get fast delivery with Ninja Van. Check FAQs for smooth shipping.
3 mins read

Need a convenient way to send packages?

Whether you’re shipping a personal parcel or managing a business delivery on platforms like Shopee Malaysia or Lazada Malaysia, Ninja Van has got you covered.

With flexible pickup services, accessible drop-off points, and real-time tracking, sending your packages has never been easier.

Pickup Service and Parcel Collection

Need a hassle‐free way to get your package picked up? Ninja Van offers a flexible pickup schedule from 9:00 AM to 10:00 PM. To schedule a pickup, simply:

  • Create an Account: Register via the mobile app or desktop.
  • Schedule a Pickup: Choose your preferred date and time.
  • Provide Package Details: Enter the number, weight, dimensions, and destination of your parcels.

After scheduling, you can monitor your shipment using our Ninja Van tracking parcel feature.

Drop-Off Points for Your Convenience

Prefer to drop off your package yourself? Find a nearby Ninja Van drop off point using our online locator tool or simply search “ninja van drop off point near me” to see all available locations in your area.

This option is especially popular for busy individuals and e-commerce sellers who use platforms like Shopee Malaysia and Lazada Malaysia.

Ninja Van Delivery Service and Timelines

Ninja Van delivers across East and West Malaysia—and beyond—with a variety of delivery options. Our domestic service runs from 8:00 AM to 10:00 PM, and many customers ask, “Until what time does Ninja Van delivery?”

Rest assured, our service ensures prompt delivery within these hours. For international shipments, we’ve partnered with UPS to guarantee speedy delivery worldwide.

  • Standard Delivery: Ideal for everyday packages.
  • International Delivery: Perfect for shipments beyond Malaysia, with options like UPS Worldwide Express (1-2 business days) and UPS Express Saver.

✈️ Need to ship internationally? Read more here: “New Era of International Shipping” – Ninja Van and UPS in Malaysia Team Up

Real-Time Shipment Tracking

ninja van tracking

Stay informed at every step using our comprehensive tracking system.

Whether you’re using Ninja Van parcel tracking or simply checking your ninja van tracking status online, you’ll receive real-time notifications—from pickup to delivery. This feature keeps you updated on your shipment’s progress and estimated delivery time.

  • 👉 Check via Website: Link
  • 👉 Check via Ninja Biz app: Link

Customer Service & FAQs

Have questions? Our FAQ section covers everything from tracking to delivery concerns. For example:

  • How can I track my Ninja Van shipment?
    Use the Ninja Van website or mobile app to enter your tracking number and monitor your package.
  • How do I contact Ninja Van customer service?
    For any issues—be it delayed deliveries or damaged packages—reach out to our support team via NinjaChat. For immediate help, dial our Ninja Van customer service number 24 hours.
  • What if my shipment is delayed or damaged?
    Check your estimated delivery time and contact customer service if there are significant delays or damage.
  • Until what time does Ninja Van deliver?
    Domestic deliveries are completed between 8:00 AM and 10:00 PM. For more detailed inquiries on ninja van delivery time, please refer to our service guidelines.
  • How do I file a claim?
    Provide your proof of purchase, tracking information, and photos if necessary, then contact customer support.

Reliable, Trusted, and Safe Delivery with Ninja Van!

Don’t miss out on a seamless shipping experience. Sign up today and choose from our:

Enjoy domestic deliveries starting at RM6.50 and a Dedicated Account Manager for high-volume shipments.

👉 Get Started with Ninja Van Today


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