If you’re ready to supercharge your brand’s growth by capitalizing on the year-end shopping season, better make sure your online store is ready. More specifically, your store is on the number one e-commerce platform in Malaysia: Shopee.
Shopee is now the country’s leading e-commerce platform, with about 54.6 million users every month.
How to be a Shopee seller, you ask? Setting up a shop is easy; you can even do all of it through the app. If you prefer to use a web browser, we’ve provided instructions for that, too. Here’s how to get started.
Setting up your shop on Shopee
1. Create a Shopee account
- Sign up to Shopee using your mobile number or your Google, Facebook, or Apple account.
2. Confirm and verify your mobile number—very important step, don’t skip!
- Do not skip this step! If your mobile number isn’t verified, products may be hidden from buyers
- Click on your account name, go to “My Account,” add your mobile number, and wait for the verification code
- Enter the code and click “Confirm”
3. List your products
- Go to the “Me” tab on the lower right corner of your screen and tap the “Start Selling” button under the “My Wallet” tab
- Before adding anything, check that they’re not on the list of items you’re not supposed to sell on the platform
- Click “+ Add Products” to start listing items for sale. Provide the details (such as product name, a photo, a short description, product category, size, etc.) and click either “Save” or “Publish”
#NinjaTip: Note that after you add a product, you get access to the expanded settings options available to sellers. For now, you can choose to just save your product information and then publish it later when you’ve set up your shop profile
4. Set up your shop profile
Access “Seller Assistant” and go to “Shop Profile.”
- Name your shop—Make sure it follows Shopee’s naming policy; keep in mind that you can only change this once every 30 days
- Add a short description—what you sell, where you’ll be shipping from, when you’re usually online, etc.
- Add your logo—this helps communicate what your brand is all about and makes your shop look more legit
- Add a cover photo to grab potential customers’ attention
- Upload up to five photos and videos of your brand and your products
#NinjaTip: Pick a name that’s both memorable and descriptive of what you’re selling. Can’t think of anything? For more tips on how to create a strong brand from the ground up, check out our how to build an online store in Malaysia.
5. Add your shipping details
- Go to “My Shipping” and select your preferred shipping partners
- You can customize this per product
- Click on “Pickup Address” and choose “Add a new address”
- At the bottom of the screen, you can choose to set this new address as your default address, pickup address, and/or default return address
6. Ship out your first order
- Go to “My Sales” and click “To Ship.” Take note of the Shopee Order ID
- Pack your items properly; double-check to see if you have the correct items in there
- Click “Arrange Pickup” to schedule a pickup date with your chosen last-mile delivery partner
- Go to “View Pickup Details” after booking for pickup and click on “Print Waybill”
- The Air Waybill (AWB) contains all the relevant information about the order, including Shopee Order ID, information on the buyer and the seller, a QR code, and the parcel’s contents
- Print this out on A6 sticker paper and attach to your parcel securely
- Sit back, relax, and wait for the courier service to pick up the order
Tips and tricks to improve your Shopee store
Congratulations! You’ve successfully shipped out your first order! But it doesn’t stop there; to really make the most of Shopee, follow these tips and tricks for online sellers:
- Make sure product descriptions are accurate and detailed enough
- Use high-quality photos and videos
- Keep your pricing and products competitive — look around your competitors’ stores and keep your prices within range of theirs. To check how in-demand your products are, use these five simple tricks we’ve prepared for online sellers like you.
#NinjaTip: Did you know that a 5% increase in customer retention could boost your earnings by 25-95%? Here’s how to use social media to build stronger relationships with your customers and keep them coming back.
- Widen your reach — consider setting up shop on Lazada. We have a step-by-step guide for that, too!
Go make the most of the upcoming year-end shopping season by becoming a seller on Shopee. Set up your online store now and give buyers a very merry customer experience.
