What is Ninja Van Retail Partnership? | A Complete Guide

What is Ninja Van Retail Partnership?

Running a retail store comes with one big goal; more customers, more income. But what if there’s a way to boost both without spending more on ads, products, or staff?

That’s where the Ninja Van Retail Partnership comes in. It is a smart collaboration that lets retail store owners earn extra income and attract new customers simply by becoming a parcel drop-off and pick-up point for Ninja Van.

In this post, we’ll unpack everything you need to know: what it means to be a Retail Partner, how it works, what you gain, and whether it’s the right fit for your business.

Understanding the Basics: What is a Retail Partnership?

In logistics, a Retail Partnership is when a courier company teams up with physical stores, such as convenience shops, pharmacies, or mini-marts, to use their space as parcel collection and delivery points.

For Ninja Van, this partnership allows customers to:

• Drop off parcels for delivery
• Pick up parcels at a convenient nearby shop

And for you, the store owner, it’s a low-cost way to:

• Earn commission for each parcel handled
• Increase foot traffic to your shop
• Expand your brand visibility with Ninja Van’s nationwide network

💡 Terminology Tip:

• Drop-off Point – Where senders bring parcels for delivery.
• Pick-up Point – Where receivers collect their parcels.
• Retail Partner – A store that hosts these services.

How the Ninja Van Retail Partnership Works

The process is designed to be simple, flexible, and rewarding for store owners.

Here’s how it typically works:

1. Apply to Become a Partner

Sign up via the Ninja Van Malaysia website. The onboarding team will review your store’s suitability factors like location, operating hours, and space availability.

2. Get Trained and Equipped

Once approved, you’ll receive training and materials from handling parcels safely to scanning barcodes with the Ninja Van app.

3. Start Accepting Parcels

Your store becomes an official Ninja Point, among 5,500+ across Malaysia. Customers can now drop off or collect their parcels at your location.

4. Earn Commissions Easily

You’ll earn a commission for every parcel processed, which can add up quickly especially during busy e-commerce seasons.

5. Enjoy More Customer Visits

With people visiting your shop daily to send or collect parcels, your foot traffic naturally increases, boosting sales potential for your core products.

Example: How It Looks in Daily Operation

Let’s say you run a mini-mart in Johor Bahru.

Each day, around 20 people drop off or collect Ninja Van parcels at your shop. That’s 20 potential new customers who might grab a drink or snack while they’re there.

Multiply that by 30 days, and you’ve not only earned commissions from parcels, you’ve also increased your daily transactions.

👉 Become a Ninja Van Retail Partner and turn your store into a local logistics hub! Apply now!

Benefits of Joining the Ninja Van Retail Partnership

Becoming a Retail Partner isn’t just about extra income. It’s about building community presence and business resilience in a digital-first world.

1. Earn Extra Income with Zero Inventory Risk

You don’t need to buy stock or manage deliveries. You simply provide space and service. Ninja Van handles the rest. Here’s a breakdown of what Ninja Van helps with:

1. Parcel Collection and Delivery
Ninja Van’s courier team handles the daily pick-up and drop-off of parcels at your store. You don’t need to transport anything yourself. Just scan and hand over or receive parcels when the rider arrives.

2. System and App Support
Partners get access to the Ninja Van Retail Partner App (or system tools) that make parcel check-in, check-out, and tracking simple. It automates; barcode scanning, tracking updates, customer notifications. You don’t have to manually record or report anything, the system does it.

3. Training and Onboarding
Ninja Van provides step-by-step training for you and your staff, covering; how to scan parcels correctly, how to verify customer identities during pick-up, basic troubleshooting (e.g., what to do if a parcel isn’t collected on time). This ensures your store operates smoothly from Day 1.

4. Customer Support and Issue Handling
If a customer has delivery-related questions, Ninja Van’s customer service handles them directly. You don’t need to resolve complaints or track missing parcels. You simply direct customers to Ninja Van’s support channels.

5. Marketing and Visibility
Once onboarded, your store is listed as an official Ninja Point on Ninja Van’s website and app, visible to thousands of customers searching for nearby drop-off or pick-up locations. Ninja Van also occasionally promotes its partners through marketing campaigns or in-app features, giving you free exposure.

6. Payments and Commissions
All commission tracking and payments are handled by Ninja Van. Partners receive payment automatically based on the number of parcels processed, no manual invoicing required.

2. Attract New Customers

Every parcel is an opportunity. People who might not otherwise visit your store now have a reason to stop by.

3. Strengthen Your Business Visibility

Your store gets listed as an official Ninja Point on Ninja Van’s online map, visible to thousands of customers searching for nearby locations.

4. Boost Community Trust

Locals see your shop as a reliable go-to point for parcel services, increasing your credibility and loyalty base.

5. Minimal Setup, Maximum Reward

No major renovations needed. Just a small space for parcel handling and a mobile device for scanning.

💼 Ready to earn more with Ninja Van Retail Partnership? Sign up as partner!

Common FAQs About Ninja Van Retail Partnership

✨ Don’t let your store’s space go to waste, make it work for you! Apply now to earn with Ninja Van.

Real-Life Use Cases

Case 1: The Busy Convenience Store	Case 2: The Neighborhood Pharmacy	Case 3: The Rural Mini-Mart
A 24-hour convenience shop in Penang noticed a 30% increase in walk-in customers after partnering with Ninja Van. Regular parcel pickups helped the owner sell more quick-grab items like drinks and snacks.	A small pharmacy in Melaka became a trusted local hub for parcel services. Many customers started using the pharmacy’s parcel point, leading to cross-sales of health products.	In rural areas, Ninja Van Retail Partners help bridge last-mile delivery gaps. It provides convenience for customers who live far from city courier centers.

Why Ninja Van Retail Partnership Matters for Malaysia’s Retail Landscape

With e-commerce booming in Malaysia, logistics accessibility is crucial.

Ninja Van’s Retail Partnership helps connect communities, support SMEs, and create shared growth between logistics and retail.

By being part of this ecosystem, you’re not just earning extra income. You’re strengthening Malaysia’s delivery network and making life easier for your neighbors.

👉 Ready to earn more, attract new customers, and grow your business with Ninja Van Retail Partnership? Join now!